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Discuss the continuation of the needs assessment process of Bank of America customer service call center and also discuss the progress which is made in customer service call center in the following sections like “Organizational Analysis”, “Person Analysis”, and “Task Analysis”also What does the final data look like?

Discuss the continuation of the needs assessment process of Bank of America customer service call center and also discuss the
progress which is made in customer service call center in the following sections like “Organizational Analysis”, “Person Analysis”, and “Task Analysis”also What does the final data look like? Provide a table/chart if helpful, AND a discussion section summarizing the results obtained.
And Last, discuss your initial insights regarding the data AND your thoughts about a training intervention that could be pursued as a result of this data.

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